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	<title>Comments for Small Business Group</title>
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	<description>Small Business News</description>
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		<title>Comment on Small businesses finding it hard to hire staff by Terry</title>
		<link>http://www.smallbusinessgroup.org.uk/small-businesses-finding-it-hard-to-hire-staff/#comment-6820</link>
		<dc:creator>Terry</dc:creator>
		<pubDate>Thu, 22 Dec 2011 08:30:29 +0000</pubDate>
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		<description>Finding great staff is the biggest single problem I have found in 25 years of entrepreneurship.
And when I did find them they moved on to better things unfortunately..</description>
		<content:encoded><![CDATA[<p>Finding great staff is the biggest single problem I have found in 25 years of entrepreneurship.<br />
And when I did find them they moved on to better things unfortunately..</p>
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		<title>Comment on Why Communication is the Key to A Successful Business by Gill</title>
		<link>http://www.smallbusinessgroup.org.uk/why-communication-is-the-key-to-a-successful-business/#comment-4851</link>
		<dc:creator>Gill</dc:creator>
		<pubDate>Thu, 27 Oct 2011 23:59:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallbusinessgroup.org.uk/?p=256#comment-4851</guid>
		<description>Couldn&#039;t agree more, its funny but when you think of all the experiences you&#039;ve had buying things whether it be online or face to face, you ALWAYS remember the bad experiences. For me, these experiences could have easily been avoided with proper communication either internally through their own departments or also externally with myself.  Bad communication portrays disorganisation and that doesn&#039;t make a consumer feel confident in trusting you with their hard earned cash.</description>
		<content:encoded><![CDATA[<p>Couldn&#8217;t agree more, its funny but when you think of all the experiences you&#8217;ve had buying things whether it be online or face to face, you ALWAYS remember the bad experiences. For me, these experiences could have easily been avoided with proper communication either internally through their own departments or also externally with myself.  Bad communication portrays disorganisation and that doesn&#8217;t make a consumer feel confident in trusting you with their hard earned cash.</p>
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		<title>Comment on Why Communication is the Key to A Successful Business by Melanie</title>
		<link>http://www.smallbusinessgroup.org.uk/why-communication-is-the-key-to-a-successful-business/#comment-4089</link>
		<dc:creator>Melanie</dc:creator>
		<pubDate>Fri, 30 Sep 2011 13:21:55 +0000</pubDate>
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		<description>Great post. Communication is the key, particularly to businesses who need to remain responsive to their customers or clients. I read an article that customers are only willing to wait around 4 and a half minutes on hold before hanging up - if a business doesnt have the communcation systems or staff to handle these levels of communcation then potential clients or customers will be hanging up! Not to mention demonstrating a poor brand image.</description>
		<content:encoded><![CDATA[<p>Great post. Communication is the key, particularly to businesses who need to remain responsive to their customers or clients. I read an article that customers are only willing to wait around 4 and a half minutes on hold before hanging up &#8211; if a business doesnt have the communcation systems or staff to handle these levels of communcation then potential clients or customers will be hanging up! Not to mention demonstrating a poor brand image.</p>
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		<title>Comment on The Great Exhibition of 2012 told ‘2012’ belongs to Olympics by P Dumsday</title>
		<link>http://www.smallbusinessgroup.org.uk/the-great-exhibition-of-2012-told-%e2%80%982012%e2%80%99-belongs-to-olympics/#comment-3052</link>
		<dc:creator>P Dumsday</dc:creator>
		<pubDate>Mon, 12 Sep 2011 13:16:06 +0000</pubDate>
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		<description>I think we should all ignore the Olympic (can I say that?) police and use 2012 olympic and whatever else thay have decided we can&#039;t use. Who do they thick they are? They keep saying it the &quot;peoples olympics&quot;. What were the people who arard copywright thinking of?</description>
		<content:encoded><![CDATA[<p>I think we should all ignore the Olympic (can I say that?) police and use 2012 olympic and whatever else thay have decided we can&#8217;t use. Who do they thick they are? They keep saying it the &#8220;peoples olympics&#8221;. What were the people who arard copywright thinking of?</p>
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		<title>Comment on North East firms wait much longer to be paid by Tony</title>
		<link>http://www.smallbusinessgroup.org.uk/north-east-firms-wait-much-longer-to-be-paid/#comment-2028</link>
		<dc:creator>Tony</dc:creator>
		<pubDate>Thu, 25 Aug 2011 13:57:25 +0000</pubDate>
		<guid isPermaLink="false">http://www.smallbusinessgroup.org.uk/?p=160#comment-2028</guid>
		<description>Late payment of suppliers seems to be endemic in the UK. Not sure how we will be able to break this habit, but the Cabinet Office has the idea of naming and shaming the worst offenders via a website they are launching soon. Lets hope that it at least lets suppliers know what they are letting themselves in for.</description>
		<content:encoded><![CDATA[<p>Late payment of suppliers seems to be endemic in the UK. Not sure how we will be able to break this habit, but the Cabinet Office has the idea of naming and shaming the worst offenders via a website they are launching soon. Lets hope that it at least lets suppliers know what they are letting themselves in for.</p>
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		<title>Comment on Not enough female small business owners in UK by Chris Markham</title>
		<link>http://www.smallbusinessgroup.org.uk/not-enough-female-small-business-owners-in-uk/#comment-177</link>
		<dc:creator>Chris Markham</dc:creator>
		<pubDate>Sun, 13 Mar 2011 18:27:37 +0000</pubDate>
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		<description>The Davies report sets out tougher recommendations for bringing more women into the boardroom but for small business owners and managers the key is practical support to set up and run effective businesses. Access to finance, business planning, bringing in customers and selling profitably is what every business person needs regardless of gender, not just the softer aspects of mentoring and ‘support.’</description>
		<content:encoded><![CDATA[<p>The Davies report sets out tougher recommendations for bringing more women into the boardroom but for small business owners and managers the key is practical support to set up and run effective businesses. Access to finance, business planning, bringing in customers and selling profitably is what every business person needs regardless of gender, not just the softer aspects of mentoring and ‘support.’</p>
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